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KRIS Managed Services PDF Print E-mail
Written by Jeremy   
Friday, 02 March 2007
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KRIS Managed Services includes unlimited telephone and remote service support for your workstations and servers, plus much more.  It also includes a pro-active approach to problems on your network.  While our technicians will be available for support should something break, we will also use automated tools to take care of problems before they occur.

These tools include:

  • Security Patch Management
  • Antivirus Management and virus removal
  • Spyware Management and removal
  • 24x7 Workstation Monitoring
  • Disk Space, Partition and Usage Management
  • System Inventory Reporting
  • Printer Management
  • Remote Service Support
  • Telephone Support
  • ...and much more.

Besides unlimited telephone and remote support services, we can also provide on-site support for your organization at a discounted hourly rate.

 

Read More of this article to find out more about KRIS Managed Services.  If you're interested in a custom quote for your organization, give us a call at (573)436-2665, or contact us.

Benefits of Managed Services:  Research shows that by switching from a break/fix model to a Managed Services model, an organization with 20 computers can save as much as $40 thousand dollars over a 3-year period.

Gartner Group*
Cost of an Unmanaged XP machine over 3 years - $5309
Cost of a Managed machine over 3 years - $3335
Cost Savings of a Managed Machine - $1974

*as reported in CMP's Network Computing magazine Page 34, 9/2/2004 issue  

Service and Deliverables to Keep Your System Running Properly

The Workstation Managed IT Services program provides the critical tasks to keep your system up and running. Tasks conducted by our Managed Services engineers to enable workstation managed IT services include:

  • Site Assessment
  • Review system infrastructure and network security policies
  • Network Consistency
  • Bring infrastructure and systems to a known state, install applications, patches, or updates required
  • Site Database
  • Inventory database containing your system hardware and software
  • Review Managed Service Activities
  • Service and support procedures, discretionary on-site time, and the parameters of the service

On-going Managed Services include:

  • User Account Management
  • Security Patch Management
  • User Policy Enforcement
  • File System Management
  • Software License Reporting
  • Client Network Configuration Management
  • 24x7 Workstation Monitoring
  • Disk Space, Partition and Usage Management
  • Software Deployment
  • Anti Virus Management
  • Spy Ware Management
  • Management Reporting
  • System Inventory Reporting



Last Updated ( Thursday, 22 March 2007 )
 
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