Regularly backing up your data is crucial. After all, the loss of your data can interrupt daily operations and might even grind your business operations to a halt. Given the importance of data backups, finding the right data backup service provider for your company might seem difficult. However, with enough preparation, you can find a provider that meets all your company’s needs.
Here are four factors to consider when choosing a data backup service provider:
1. Your Company’s Needs
Your company’s needs should be the first factor to consider when choosing a data backup service provider. Answering several important questions can help you identify those needs:
- What data do you want to back up and what is the size of that data?
- What level of support do you want from the provider? In most cases, 24×7 coverage is the best way to go.
- Does your company have to comply with any industry-specific regulations? For example, in the United States, there are data storage regulations for the healthcare and financial industries.
Cost will likely factor in to your choice of a data backup service provider. Depending on the provider, pricing will either be pay-as-you-go or fixed rate. Pay-as-you-go plans tend to be a better option since fixed rate plans end up charging you for unused storage.
When considering the costs of data backup service providers, pay attention to any hidden fees. For example, ask potential providers about any charges you might face if you go over your data limit or need to upgrade. Also, ask if they have a refund policy in case you change your mind.
You should protect your data no matter where it is. You’ll want to make sure your data backup service provider keeps your data as secure as you would.
Ask providers about digital security measures such as user authentication and data encryption, along with any physical security they might offer. The provider’s data center should have Closed Circuit Television (CCTV), cameras, locking cages, and proximity card readers.
4. The Service Provider’s Reputation
A data backup service provider’s reputation says a lot about its level of service. If you have friends or colleagues who use a data backup service, ask for recommendations. Also, research the backgrounds of the service providers that you’re considering. You’ll want to know:
- How transparent are their histories?
- Do they have the right certifications?
- Do they have recommendations from industry insiders?
A provider’s track record could be the deciding factor when choosing whether to partner with that company.