About Us2026-02-03T20:51:17-06:00

We’ve been serving businesses and government organizations across Missouri with trusted IT services since 2000

IT Services Built for Organizations That Serve the Public

We specialize in supporting organizations where downtime affects communities, not just revenue.

Our clients operate in highly visible, compliance-driven environments with limited tolerance for risk, outages, or vague answers.
We tailor managed IT, cybersecurity, and compliance support to organizations that must balance
security, reliability, and public accountability.

We typically support organizations with 15–100+ users, complex stakeholder environments, and a need for predictable IT outcomes.

When you choose us, your systems are monitored 24/7
so issues are found before they impact your operations.

Stabilize aging infrastructure

Reduce ransomware and breach risk

Support predictable budgeting and lifecycle planning

Prepare for audits, cyber insurance reviews, and grant requirements

What makes SomethingCool stand out?

Statewide Missouri Expertise

Proactive 24/7 Monitoring & Support

All-Inclusive Managed IT for One Monthly Fee

Experienced Team With Continuous Training

Over 25 years supporting Missouri businesses and government organizations

Making IT Personal Since 2000

Ready to improve uptime and reduce risk?
Schedule a no-cost assessment with our Missouri IT Experts.

Meet The Team

Jeremy Porter
Jeremy PorterPartner
Jeremy Porter is the Co-Founder and CEO/Partner of SomethingCool.com LLC, a managed IT service provider supporting Missouri businesses and local governments. For over 25 years, he has led the company’s growth to more than $2 million in annual sales, helping drive economic impact across rural Missouri. Known for his consultative approach, Jeremy focuses on using technology to solve business challenges, guiding teams that deliver advanced cybersecurity and IT solutions to small businesses, healthcare providers, and public agencies.
Timothy S. Smith
Timothy S. SmithPartner
Timothy S. Smith is a Co-Founder/Partner at SomethingCool.com LLC and a seasoned IT professional with over 25 years of experience helping organizations use technology to operate more efficiently and securely. With deep expertise in managed IT services, systems automation, and technology consulting, Tim plays a key role in designing practical, scalable solutions that support long-term business goals. His results-driven approach, commitment to reliability, and focus on strong client partnerships have been instrumental in the company’s growth and reputation for delivering dependable, forward-thinking IT services.
Arthur Smith
Arthur SmithDirector of Services
Arthur Smith is the Director of Services at SomethingCool.com LLC and has been a trusted leader within the organization for 25 years. Serving as the primary liaison between clients and the technical team, Arthur ensures that customer needs are clearly understood, effectively communicated, and delivered with consistency and care. His deep institutional knowledge, strong communication skills, and client-first approach play a critical role in aligning technical solutions with real-world business goals, helping SomethingCool.com deliver reliable, high-quality IT services across all engagements.
Steven Gleisner
Steven GleisnerNetwork Engineer
Steven Gleisner is a seasoned Network Engineer and Tier 3 technical specialist at SomethingCool.com LLC, where he has contributed his skills for 17 years. Known for his intuitive problem-solving and creative approach to complex technical challenges, Steven plays a vital role in ensuring the reliability and performance of client networks and systems. His deep technical expertise and steady commitment to excellence help bridge the gap between advanced engineering and dependable service delivery, supporting both internal teams and client success
Matthew Clubb
Matthew ClubbHelp Desk Manager
Matthew Clubb is the Help Desk Manager at SomethingCool.com LLC and has been a valued member of the team for 13 years. In his role, Matthew leads day-to-day service desk operations, ensuring client issues are addressed promptly, effectively, and with a strong focus on customer satisfaction. His deep technical background, calm leadership style, and commitment to service excellence help bridge the gap between frontline support and advanced technical teams, contributing to consistent, high-quality IT service delivery across the organization.
Jarrod Crowe
Jarrod CroweField Technician
Jarrod Crowe is the primary Field Technician at SomethingCool.com LLC and has been a trusted and friendly face for clients for over 7 years. Known for his great personality and exceptional customer service, Jarrod embodies the company’s slogan, “Making IT Personal,” through his face-to-face interactions, practical problem-solving, and commitment to ensuring every client feels heard and supported. His hands-on technical expertise, positive attitude, and ability to build rapport with clients make him an invaluable part of the team and a key contributor to the strong relationships SomethingCool.com has with the communities it serves.
William Schwegler
William SchweglerNetwork Engineer
William Schwegler is a Network Engineer in the Network Operations Center at SomethingCool.com LLC and has been supporting the team for 5 years. William plays a key role in monitoring and maintaining network performance while also providing Tier 2 desktop and server support to ensure clients’ systems operate securely and efficiently. His strong technical skills, proactive approach, and dedication to resolving complex issues help keep critical infrastructure running smoothly and contribute to the reliable, high-quality service delivery SomethingCool.com is known for.
Benjamin Payne
Benjamin PayneTier 1 Support/Dispatcher
Benjamin Payne has been a valued member of the SomethingCool.com LLC team for over 4 years and is often the first voice customers hear when they call in for support. As a Tier 1 Support Technician and dispatcher, Benjamin plays a critical role in triaging issues, coordinating technicians, and ensuring support requests are handled efficiently and with care. Known for his friendly personality and approachable style, he helps put clients at ease while keeping issues moving toward resolution. A true geek and gamer at heart, Benjamin brings enthusiasm, curiosity, and a genuine love of technology to his role—making every interaction both helpful and personable.
How are you different from other MSPs?2026-02-02T18:25:51-06:00

We focus on proactive support and partnership over break-fix response.  We have been in business for over 25 years with deep knowledge in the organizations that we serve.

What size companies do you work with?2026-02-02T18:24:51-06:00

Typically 15-200 employees.

Do you serve all of Missouri?2026-02-02T18:24:10-06:00

Yes – we support organizations across the state.

County Courthouse

SomethingCool have always been very professional and speedy at getting tickets resolved.

SomethingCool.com has been a dependable and responsive partner for the City of Desloge. Their knowledge, professionalism, and commitment to keeping our systems secure and running smoothly make them an outstanding IT provider we confidently recommend.
County Courthouse

Somethingcool.com is very responsive to any issue related to hardware or software. They have also worked well with us in emergency situations and on weekends. I feel that we definitely get top-notch service at a reasonable price.

Our IT team is incredibly responsive and, best of all, they speak in normal human language—not IT jargon. Problems get fixed fast, questions get answered clearly, and no one makes you feel silly for asking. Reliable, approachable, and honestly a lifesaver.

Always there to help with little or big problems as quickly as possible!

Shea Davis, Meadows of Fredericktown
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