We’ve been serving the St. Louis region as a managed service provider since 2000

With IT support and management you can focus on your business, not your technology.

Increase your company’s productivity and up-time without the need of an in-house IT staff.

What does Managed Services mean?

Managed services means SomethingCool.com monitors logs, provides security patches, and works out most kinks before there are ever any problems for you to report.

When there is an issue, you talk to highly-trained engineers that are familiar with your business.

Most other small to medium sized businesses start with a break-fix model. When something goes wrong, you call someone to come onsite and fix the problem, sometimes days later.

Instead of waiting for something to break, SomethingCool.com manages your network 24/7/365.

Because we monitor your systems 24/7/365, we are able to find the cause of the problem and remediate the issue faster, usually without ever having to step foot inside your office.

What is covered with Managed services?

All aspects of your IT can be covered with a single monthly fee.

  • Monitoring of your network, servers, workstations, laptops, mobile devices, etc.
  • Covering devices against viruses and malware infections.
  • Backing up important devices, especially servers, to protect from disasters.
  • Unlimited telephone, online and even onsite support for any issues.

The most important service you receive is having a true trusted advisor. We take the time to understand your business, your goals, your environment – everything that makes you unique. We sit down with you and plan your technology path, together.

The only aspects not covered by your monthly fee are major projects, hardware and software.

What makes SomethingCool stand out?

Like most IT companies, SomethingCool.com started out using the break-fix service model. We quickly realized that we couldn’t keep our clients happy by waiting until things went wrong, and then responding – sometimes putting off other clients to get to the biggest “emergency”.

By 2006, we started making major investments in the software and tools that would allow us to prevent problems for our clients. These tools also allow us to respond faster if there is an issue.

Today, we continue to make investments in the tools that will make our services streamlined, and keep our customers operating. Our staff undergoes continuous training in the latest technologies. Combined with their years of experience and excellent customer service skills, they treat each client as if it’s their own business.

Services Offered

  • IT Support

  • IT Managed Services

  • Mobile Device Management

  • Google Chromebook Management

  • Server Virtualization

  • Backup and Disaster Recovery

  • Cloud Services

  • Microsoft Office 365

  • Google apps for Business

  • Message Security & Archiving

  • Cloud File Storage and Synchronization

  • Hosted Voice

  • Lenovo Warranty Service Provider

  • Cyber Security Services

  • Employee Training

  • Compliance Management

Products Offered

  • Lenovo

  • Ruckus Networks

  • Sonicwall

  • VMware

  • Microsoft

  • Google

  • Veeam

  • InfoCase

  • Intel

  • RingCentral

  • Eaton

Making IT Personal Since 2000

Call today for a free IT assessment